A medspa chain grows conversions by 117% at half the cost per lead with Meta Ads
A focused offer and a creative refresh turned weak social ads into a lead source for a multi-location medical spa.
- Service
- Med spa chain: aesthetics and wellness
- Location & channels
- USA: 10 states
- Meta Ads


- new lead volume
- +117%
- cost per lead
- −56%
- conversion rate
- +78%
- Region
- USA: per its website, 29 med spas in 10 states, office in Santa Monica
- Services
- per its website, aesthetics and wellness: Botox, fillers, microneedling, peels, IV therapy, NAD+, vitamin shots
- Channel
- Meta Ads: Facebook and Instagram
- Focus
- Botox for new clients
About the client
A medical spa chain with locations across the U.S., offering custom aesthetic and wellness treatments, including IV therapy, Botox and body contouring.
The goal
Scale lead generation with paid social ads on Meta (Facebook and Instagram) and fix low lead and appointment volume.
The challenge
The existing Meta ads promoted many services at once and didn't bring quality leads. After finding the best-performing introductory services, the client moved the whole ad budget to them. That needed a creative strategy that got the most out of the budget and kept the ads competitive.
The solution
- 01
Refined creative strategy
With the focus narrowed to Botox, we refreshed the ads with clean, high-quality imagery that felt natural and inviting.
- 02
Stronger ad messaging
We put key offers up front, like “Save on Botox” and “Botox Special”, and highlighted the $10-per-unit deal for new clients (regularly $14), boxed in for emphasis.
- 03
Close collaboration
We ran a brainstorming session with the client's team to gather their insights, agree on creative updates and get buy-in from stakeholders.
The impact
One of the main goals was to stay as competitive as possible with the available budget. Fresh imagery made the ads feel more authentic, and clear messages with boxed-in deals grabbed attention.
After the new creatives launched, the conversion rate rose 78%, lead volume grew 117% and cost per lead fell 56%. Budget always affects results, but this shows that thoughtful creative updates alone can make a big difference.
Med spa chain: aesthetics and wellness



















